Your best process, on autopilot.
Think of an AI agent as a digital employee that follows instructions really well. It can read documents, make decisions based on rules you set, route things to the right people, and update your systems — all without someone babysitting it. Not a chatbot. Not a generic AI assistant. A purpose-built agent that knows your business logic and executes it reliably.
In Practice
What this actually looks like.
We build custom agents that handle multi-step business processes from start to finish. They follow the exact decision trees your best employees use, but they do it 24/7 without getting tired or forgetting a step.
New order comes in → agent checks inventory → calculates shipping → creates pick list → notifies warehouse
Customer complaint received → agent classifies severity → pulls order history → drafts response → routes to right team member
Vendor quote arrives → agent extracts pricing → compares to existing contracts → flags anomalies → updates your comparison sheet
How It Works
Our process.
We interview your team to understand the decision logic behind the process. Every “if this, then that” gets documented and turned into agent behavior.
Document the decision tree
We map every decision point, exception, and escalation path in your current process.
Design the agent
We build an agent with the right tools: document reading, system access, email capability, and your specific business rules.
Run it in shadow mode
The agent processes real work but a human reviews every output before it goes live. This is how we catch edge cases.
Promote to production
Once accuracy and reliability are proven, the agent runs autonomously with human review only on flagged items.
Who It's For
Is this a fit?
Businesses with multi-step processes that currently require a person to coordinate between systems, people, and documents. If you have a process that someone could follow from a detailed checklist, an agent can probably handle it.
What You Get
Deliverables.
- Custom AI agent built for your specific workflow
- Integration with your email, ERP (QuickBooks, NetSuite, Dynamics 365), CRM (Salesforce, HubSpot), and WMS
- Escalation rules so humans handle the exceptions
- Audit trail of every decision the agent makes
- Ongoing monitoring and refinement
An honest note.
Agents work best for processes with clear rules and defined outcomes. If the process requires a lot of subjective judgment or creative problem-solving, it’s probably better suited for a human with AI assistance, not a fully autonomous agent.
Let's talk about ai agent workflows.
30 minutes. No commitment. We'll review your current process and tell you honestly whether automation makes sense for your situation.
Based in Wood Dale, IL — serving the entire O'Hare corridor and Chicago western suburbs.